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Product recallFSA

Kintra Foods Organic Premium Leaf Teas recalled over insect or pest contamination

Insects or pests

TK Maxx and Homesense are recalling selected batches of Kintra Foods Organic Premium Leaf Teas because some of these products have been found to contain insects.

Check your product

Only products that match these details are covered. Have your pack in front of you.

10 identifiers listed for this notice.

  • Kintra Foods Organic Premium Leaf Teas – Calm & Relax 60g

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 6057
    • 6071
    • 6118
    • 6126
    • 6207
  • Kintra Foods Organic Premium Leaf Teas – Chamomile 40g

    Batch code
    • 5887
    • 6111
  • Kintra Foods Organic Premium Leaf Teas – Sleepy 40g

    Batch code
    • 6058
    • 6102
    • 6125

What to do now

This recall follows signs of insects or pests in Kintra Foods Organic Premium Leaf Teas.

  1. Do not eat it and seal it in a bag.
  2. Look over the food stored next to it and wipe the shelf down.
  3. Return it to TK Maxx for a refund. Shops normally accept recalled food without a receipt.
  4. Look for other packs at home: the recall covers every pack that matches the details below.

Why it matters. Pests can carry bacteria and make food unfit to eat. Food law treats contamination of this kind as unsafe even where nobody has been ill.

Symptoms and when to get help

Look out for

  • feeling sick or being sick
  • diarrhoea
  • stomach cramps
  • a high temperature
  • feeling generally unwell, tired or achy

Get help urgently

  • signs of dehydration, such as passing little or no pee, feeling dizzy or very thirsty
  • blood in your poo or bleeding from the bottom
  • symptoms that are not improving after a few days, or keep coming back
  • a baby, a young child, someone pregnant, someone older or someone with a weakened immune system is unwell

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.

If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.

From the official notice

Published by the Food Standards Agency (FSA-PRIN-33-2024). Quoted as issued.

Summary

TK Maxx and Homesense are recalling selected batches of Kintra Foods Organic Premium Leaf Teas because some of these products have been found to contain insects.

The risk

Insects may be present in these products, which makes them unsafe to consume.

Action taken

TK Maxx and Homesense are recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.

Advice to consumers

If you have bought any of the above products do not consume them. Instead, return them to any TK Maxx or Home Sense store for a full refund. For further information, please contact TK Maxx/Homesense Customer Services on 01923 473561 or customerservice@tjxeurope.com.

Open the FSA notice

Questions

Why has Kintra Foods Organic Premium Leaf Teas been recalled?

This recall follows signs of insects or pests in Kintra Foods Organic Premium Leaf Teas. Pests can carry bacteria and make food unfit to eat. Food law treats contamination of this kind as unsafe even where nobody has been ill.

How do I know if my product is affected?

Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Do not eat it and seal it in a bag. Look over the food stored next to it and wipe the shelf down.

Can I get a refund?

The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.

Where was Kintra Foods Organic Premium Leaf Teas sold?

The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.

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