Product safety reportOPSS
TOMY UK Boon PIVOT Toddler Tower sold on Amazon safety warning over an injury risk
Product Safety Report for TOMY UK Boon PIVOT Toddler Tower presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
TOMY UK Boon PIVOT Toddler Tower sold on Amazon
- BarcodeThe long number printed under the barcode.
- 69028115679 (Grey)
- 669028115785 (White)
- ModelOn the rating label, base, back or box.
- B11437 (Grey), B11578 (White). These numbers may be followed by letter or letter and number combination such as “A”, “A1”, or “A2” or “ME”.
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B0BNT2VKXM
What to do now
TOMY UK Boon PIVOT Toddler Tower sold on Amazon has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2607-0146). Quoted as issued.
Summary
Product Safety Report for TOMY UK Boon PIVOT Toddler Tower presenting a risk of injuries.
The risk
The product presents a risk of injuries because it may become unstable and tip over during use, trapping or injuring a child.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
TOMY UK have initiated a modification programme for affected products.
Advice to consumers
TOMY UK have initiated a modification programme for affected products. We recommend that owners stop using the product immediately and contact TOMY via response@tomy.com for a free repair kit. This kit includes weights for the product feet, which improve stability.
For further information, access the Tomy website at the following link: Tomy: Product Recall - PIVOT
Additional information
PSD notification number: 2607-0146
Notified by: Local Authority Trading Standards
Product description
Foldable toddler tower sold in grey and white.
Open the OPSS notice
Questions
Why has TOMY UK Boon PIVOT Toddler Tower sold on Amazon been reported?
TOMY UK Boon PIVOT Toddler Tower sold on Amazon has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was TOMY UK Boon PIVOT Toddler Tower sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
