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TOPK Fast Charger PD40W sold on Amazon safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for TOPK Fast Charger presenting a high risk of electric shock due to access to live parts through noncompliant plug dimensions.

  • TOPK Fast Charger PD40W sold on Amazon: photo 1 of 3 from the OPSS notice of 28 Nov 2022
    Product image from the OPSS safety notice
  • TOPK Fast Charger PD40W sold on Amazon: photo 2 of 3 from the OPSS notice of 28 Nov 2022
  • TOPK Fast Charger PD40W sold on Amazon: photo 3 of 3 from the OPSS notice of 28 Nov 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • TOPK Fast Charger PD40W sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X001I0QSL9
    ModelOn the rating label, base, back or box.
    • B15-C2
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B09WW1R8H3

What to do now

The hazard with TOPK Fast Charger PD40W sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2211-0028). Quoted as issued.

Summary

Product Safety Report for TOPK Fast Charger presenting a high risk of electric shock due to access to live parts through noncompliant plug dimensions.

The risk

The product has been identified as presenting a high risk of electric shock. The disposition and size of the live pins do not meet the dimensional requirements of the relevant standard and will not fit fully into a wall socket. This means the live pins are exposed and users could potentially touch live parts when unplugging, or plugging in, the plug from a socket.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2211-0028

Notified by: Local Authority Trading Standards

Product description

Wall plug 40W fast charger, with two sockets for USB-C charging cables.

Open the OPSS notice

Questions

Why has TOPK Fast Charger PD40W sold on Amazon been reported?

The hazard with TOPK Fast Charger PD40W sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was TOPK Fast Charger PD40W sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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