Vehicle recallDVSA
Toyota BZ4X recalled over an electrical or software fault
Due to the programming of the forward recognition camera software there is a possibility that the memory inside the forward recognition camera could fail during processing when the ignition is turned OFF. If this occurs the PCS will not activate on the next ignition start causing warning lights to illuminate audible chimes to sound and messages to display on the instrument panel.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
BZ4X
- Build datesThe build or first registration date is on the V5C.
- 02/11/2021 – 14/11/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- ZGG47 (24SD-055)
What to do now
The defect is electrical or in the vehicle’s software.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/249). Quoted as issued.
Summary
Due to the programming of the forward recognition camera software there is a possibility that the memory inside the forward recognition camera could fail during processing when the ignition is turned OFF. If this occurs the PCS will not activate on the next ignition start causing warning lights to illuminate audible chimes to sound and messages to display on the instrument panel.
Defect
Due to the programming of the forward recognition camera software there is a possibility that the memory inside the forward recognition camera could fail during processing when the ignition is turned OFF. If this occurs the PCS will not activate on the next ignition start causing warning lights to illuminate audible chimes to sound and messages to display on the instrument panel.
Remedy
Reprogram the Forward Recognition Camera.
Models
BZ4X
Open the DVSA notice
Questions
Why are Toyota BZ4X being recalled?
The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.