Vehicle recallDVSA
Toyota C-HR recalled over a brake defect
Affected vehicles are equipped with an advanced park system which can be operated remotely by the driver when outside the vehicle using a smartphone application. There is a risk an error may occur in an Electronic Control Unit (ECU) when the finger movements on the smartphone application are stopped or the finger is removed within three seconds after the remote-control function is activated. If this occurs the shift range will be changed from Park to Drive or Reverse and the brakes will be released without any finger operation on the smartphone resulting in the vehicle creeping forward or backward which could increase the risk of a crash.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
C-HR
- Build datesThe build or first registration date is on the V5C.
- 23/09/2023 – 08/12/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- YGG94 (23SD-153)
What to do now
A brake defect affects some Toyota C-HR.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Brake defects are among the most serious vehicle faults because they affect the ability to stop.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2023/349). Quoted as issued.
Summary
Affected vehicles are equipped with an advanced park system which can be operated remotely by the driver when outside the vehicle using a smartphone application. There is a risk an error may occur in an Electronic Control Unit (ECU) when the finger movements on the smartphone application are stopped or the finger is removed within three seconds after the remote-control function is activated. If this occurs the shift range will be changed from Park to Drive or Reverse and the brakes will be released without any finger operation on the smartphone resulting in the vehicle creeping forward or backward which could increase the risk of a crash.
Defect
Affected vehicles are equipped with an advanced park system which can be operated remotely by the driver when outside the vehicle using a smartphone application. There is a risk an error may occur in an Electronic Control Unit (ECU) when the finger movements on the smartphone application are stopped or the finger is removed within three seconds after the remote-control function is activated. If this occurs the shift range will be changed from Park to Drive or Reverse and the brakes will be released without any finger operation on the smartphone resulting in the vehicle creeping forward or backward which could increase the risk of a crash.
Remedy
Reprogram the Clearance Sonar Electronic Control Unit (ECU) and Brake Electronic Control Unit (ECU) with modified software.
Models
C-HR
Open the DVSA notice
Questions
Why are Toyota C-HR being recalled?
A brake defect affects some Toyota C-HR. Brake defects are among the most serious vehicle faults because they affect the ability to stop.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.