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Vehicle recallDVSA

Toyota Highlander recalled over a restraint defect

Airbags or seat belts

On affected vehicles certain points on the ends of the 40% side of the rear seat-back mid-bar may not have been manufactured with a minimum radius.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Highlander

    Build datesThe build or first registration date is on the V5C.
    • 06/12/2019 – 12/01/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • ZGGA0 (24SD_129)

What to do now

Airbags or seat belts on affected Toyota Highlander may not protect occupants as designed.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/388). Quoted as issued.

Summary

On affected vehicles certain points on the ends of the 40% side of the rear seat-back mid-bar may not have been manufactured with a minimum radius.

Defect

On affected vehicles certain points on the ends of the 40% side of the rear seat-back mid-bar may not have been manufactured with a minimum radius.

Remedy

Installation of a protective cover on the second-row rear 40% split seat back frame mid-bar end.

Models

Highlander

Open the DVSA notice

Questions

Why are Toyota Highlander being recalled?

Airbags or seat belts on affected Toyota Highlander may not protect occupants as designed. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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