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Vehicle recallDVSA

Toyota Highlander recalled over a safety defect

Vehicle defect

For certain vehicles equipped with second row seats that use recliner assemblies to unlock the seatbacks allow for seatback angle adjustment and locking due to a design change made by the supplier the recliner teeth may not fully engage during seatback adjustment. This could lead to the seatback not remaining in a locked position increasing the risk of injury in the event of a crash at higher speeds.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Highlander

    Build datesThe build or first registration date is on the V5C.
    • 31/03/2021 – 01/11/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 6GG11 (26SD-026)

What to do now

A safety defect has been found on some Toyota Highlander.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2026/097). Quoted as issued.

Summary

For certain vehicles equipped with second row seats that use recliner assemblies to unlock the seatbacks allow for seatback angle adjustment and locking due to a design change made by the supplier the recliner teeth may not fully engage during seatback adjustment. This could lead to the seatback not remaining in a locked position increasing the risk of injury in the event of a crash at higher speeds.

Defect

For certain vehicles equipped with second row seats that use recliner assemblies to unlock the seatbacks allow for seatback angle adjustment and locking due to a design change made by the supplier the recliner teeth may not fully engage during seatback adjustment. This could lead to the seatback not remaining in a locked position increasing the risk of injury in the event of a crash at higher speeds.

Remedy

Replace the return springs in the recliner assembly with improved ones.

Models

Highlander

Open the DVSA notice

Questions

Why are Toyota Highlander being recalled?

A safety defect has been found on some Toyota Highlander. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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