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Vehicle recallDVSA

Toyota Proace BEV recalled over a fire risk

Vehicle fire risk

Affected vehicles may have been supplied with a charging cable that was not according to specification. The temperature sensor of the charger pin of the charging cable was incorrectly calibrated. As a result this safety feature will not work when required failing to prevent the cable from overheating.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Proace BEV

    Build datesThe build or first registration date is on the V5C.
    • 21/02/2023 – 26/04/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • YFB21 (CI23-018)

What to do now

A fault could cause some Toyota Proace BEV to overheat or catch fire.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2023/179). Quoted as issued.

Summary

Affected vehicles may have been supplied with a charging cable that was not according to specification. The temperature sensor of the charger pin of the charging cable was incorrectly calibrated. As a result this safety feature will not work when required failing to prevent the cable from overheating.

Defect

Affected vehicles may have been supplied with a charging cable that was not according to specification. The temperature sensor of the charger pin of the charging cable was incorrectly calibrated. As a result this safety feature will not work when required failing to prevent the cable from overheating.

Remedy

Check charge cable date and replace if necessary.

Models

Proace BEV

Open the DVSA notice

Questions

Why are Toyota Proace BEV being recalled?

A fault could cause some Toyota Proace BEV to overheat or catch fire. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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