Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Toyota Proace, Proace EV and Proace Verso recalled over a steering defect

Steering or suspension

Affected vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. As a result the bolt may fail which may affect controllability of the vehicle.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

3 identifiers listed for this notice.

  • Proace

    Build datesThe build or first registration date is on the V5C.
    • 03/03/2016 – 08/07/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 5WB17 (CI25-016)

  • Proace EV

    Build dates
    • 03/03/2016 – 08/07/2022
    Manufacturer reference
    • 5WB17 (CI25-016)

  • Proace Verso

    Build dates
    • 03/03/2016 – 08/07/2022
    Manufacturer reference
    • 5WB17 (CI25-016)

What to do now

The defect affects steering or suspension, which could make the vehicle hard to control.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. A failure in steering or suspension can lead to loss of control.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/304). Quoted as issued.

Summary

Affected vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. As a result the bolt may fail which may affect controllability of the vehicle.

Defect

Affected vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. As a result the bolt may fail which may affect controllability of the vehicle

Remedy

Replacement of the front suspension arm bolts and bush

Models

Proace, Proace EV, Proace Verso

Open the DVSA notice

Questions

Why are Toyota Proace, Proace EV and Proace Verso being recalled?

The defect affects steering or suspension, which could make the vehicle hard to control. A failure in steering or suspension can lead to loss of control.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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