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Vehicle recallDVSA

Toyota Proace Verso and Proace recalled over an electrical or software fault

Electrical or software fault

When the data is read out from the vehicle ECU an incorrect IUPR (In-Use Performance Ratio) value is shown. This does not comply with regulations however there is no impact on safety or vehicles' exhaust emissions.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

2 identifiers listed for this notice.

  • Proace Verso

    Build datesThe build or first registration date is on the V5C.
    • 01/06/2021 – 15/06/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • YFB25 (CI23-020)

  • Proace

    Build dates
    • 05/10/2021 – 15/06/2022
    Manufacturer reference
    • YFB25 (CI23-020)

What to do now

An electrical or software fault affects some Toyota Proace Verso and Proace.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2023/182). Quoted as issued.

Summary

When the data is read out from the vehicle ECU an incorrect IUPR (In-Use Performance Ratio) value is shown. This does not comply with regulations however there is no impact on safety or vehicles' exhaust emissions.

Defect

When the data is read out from the vehicle ECU an incorrect IUPR (In-Use Performance Ratio) value is shown. This does not comply with regulations however there is no impact on safety or vehicles' exhaust emissions

Remedy

Reprogram the Engine Control Unit (ECU) with updated software and calibration.

Models

Proace Verso, Proace

Open the DVSA notice

Questions

Why are Toyota Proace Verso and Proace being recalled?

An electrical or software fault affects some Toyota Proace Verso and Proace. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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