Vehicle recallDVSA
Toyota RAV4 Phev recalled over a fire risk
The plug-in hybrid system of the subject vehicles includes a DC-DC converter that reduces the voltage of the electricity from the Hybrid Vehicle (HV) battery in order to charge the vehicle�s 12V battery. Contained within the DC-DC converter is a current rectifying module that is installed on the circuit board. Some of these modules may have been damaged during production by the supplier and could fail so creating a short circuit. This allows current from the 12V battery to continue to flow through the module and the module will generate heat. Under certain conditions if excessive heat is generated components within and outside the DC-DC converter could sustain thermal damage increasing the risk of a vehicle fire.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
RAV4 Phev
- Build datesThe build or first registration date is on the V5C.
- 14/07/2020 – 26/05/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- YGG27 (23SD-075)
What to do now
A fault could cause some Toyota RAV4 Phev to overheat or catch fire.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2023/206). Quoted as issued.
Summary
The plug-in hybrid system of the subject vehicles includes a DC-DC converter that reduces the voltage of the electricity from the Hybrid Vehicle (HV) battery in order to charge the vehicle�s 12V battery. Contained within the DC-DC converter is a current rectifying module that is installed on the circuit board. Some of these modules may have been damaged during production by the supplier and could fail so creating a short circuit. This allows current from the 12V battery to continue to flow through the module and the module will generate heat. Under certain conditions if excessive heat is generated components within and outside the DC-DC converter could sustain thermal damage increasing the risk of a vehicle fire.
Defect
The plug-in hybrid system of the subject vehicles includes a DC-DC converter that reduces the voltage of the electricity from the Hybrid Vehicle (HV) battery in order to charge the vehicle�s 12V battery. Contained within the DC-DC converter is a current rectifying module that is installed on the circuit board. Some of these modules may have been damaged during production by the supplier and could fail so creating a short circuit. This allows current from the 12V battery to continue to flow through the module and the module will generate heat. Under certain conditions if excessive heat is generated components within and outside the DC-DC converter could sustain thermal damage increasing the risk of a vehicle fire.
Remedy
Replace the DC-DC Converter.
Models
RAV4 Phev
Open the DVSA notice
Questions
Why are Toyota RAV4 Phev being recalled?
A fault could cause some Toyota RAV4 Phev to overheat or catch fire. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.