Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Toyota Yaris Cross, BZ4X and other models recalled over a safety defect

Vehicle defect

On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

10 identifiers listed for this notice.

  • Yaris Cross

    Build datesThe build or first registration date is on the V5C.
    • 21/07/2021 – 28/07/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • YGG63 (23SD-101)

  • BZ4X

    Build dates
    • 22/02/2023 – 15/03/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • Yaris

    Build dates
    • 30/06/2021 – 28/07/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • Highlander

    Build dates
    • 02/02/2023 – 24/04/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • RAV4

    Build dates
    • 23/01/2023 – 18/07/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • Aygo

    Build dates
    • 27/09/2022 – 02/08/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • Corolla

    Build dates
    • 14/12/2020 – 04/08/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • C-HR

    Build dates
    • 05/01/2022 – 13/07/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • RAV4 PHV

    Build dates
    • 17/01/2023 – 07/07/2023
    Manufacturer reference
    • YGG63 (23SD-101)

  • HI LUX

    Build dates
    • 06/09/2022 – 05/06/2023
    Manufacturer reference
    • YGG63 (23SD-101)

What to do now

A safety defect has been found on some Toyota Yaris Cross, BZ4X and other models.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2023/279). Quoted as issued.

Summary

On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.

Defect

On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.

Remedy

The software of the DCM (Data Communication Module) will be updated via an Over the Air (OTA) wireless update.

Models

Yaris Cross, BZ4X, Yaris, Highlander, RAV4, Aygo, Corolla, C-HR, RAV4 PHV, HI LUX

Open the DVSA notice

Questions

Why are Toyota Yaris Cross, BZ4X and other models being recalled?

A safety defect has been found on some Toyota Yaris Cross, BZ4X and other models. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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