Product recallOPSS
Universal Socket US USA America EU European AUS to UK 3 Pin Plug recalled over an electric shock risk
Product recall for Universal Socket US USA America EU European AUS to UK 3 Pin Plug presenting a high risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Universal Socket US USA America EU European AUS to UK 3 Pin Plug
- BarcodeThe long number printed under the barcode.
- X000VF3XH9
- ModelOn the rating label, base, back or box.
- No.7
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B01N11ICMH
What to do now
An electrical fault in the design or build of Universal Socket US USA America EU European AUS to UK 3 Pin Plug means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2105-0278). Quoted as issued.
Summary
Product recall for Universal Socket US USA America EU European AUS to UK 3 Pin Plug presenting a high risk of electric shock.
The risk
There is is access to live parts, through the gap at the top of the shutters which poses a risk of electric shock as there.
The user can touch part of the product that is at high voltage and may be electrocuted.
In addition, the plug pins did not meet the dimensional requirements of the relevant standard
(BS1363-1), the adaptor did not have a fuse fitted and there was no provision for one to be fitted.
The product does not comply with the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
Recall of the product from end users
Advice to consumers
The product has been recalled from end users
Additional information
PSD case number: 2105-0278
Notified by: Local Authority Trading Standards
Product description
2 pack of white adaptors supplied in clear plastic bag - no labelling
Open the OPSS notice
Questions
Why has Universal Socket US USA America EU European AUS to UK 3 Pin Plug been recalled?
An electrical fault in the design or build of Universal Socket US USA America EU European AUS to UK 3 Pin Plug means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
