Product recallOPSS
Urban Outfitters Sleepover Roll Mat recalled over a fire risk
Product Recall for Urban Outfitters Sleepover Roll Mat presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Urban Outfitters Sleepover Roll Mat (2)
- BarcodeThe long number printed under the barcode.
- 0520474350017
- 0520474350024
What to do now
Urban Outfitters Sleepover Roll Mat could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2605-0083). Quoted as issued.
Summary
Product Recall for Urban Outfitters Sleepover Roll Mat presenting a risk of fire.
The risk
The product presents a high risk of fire because it was found that the outer cover fabric of the mattress failed the ‘match’ test. The mattress may ignite and cause a fire when near a source of ignition.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Action taken
The product has been recalled from end users by Urban Outfitters.
Advice to consumers
The product has been recalled from end users by Urban Outfitters and is no longer available for sale.
Consumers are advised to cease use of this product immediately and keep it away from any ignition source. For further information, including the returns process, please access the Urban Outfitters Website at: Mattress Product Recall or contact productrecalleu@urbn.com .
Additional information
PSD notification number: 2605-0083
Notified by: Local Authority Trading Standards
Product description
Portable mattress available in various colours.
Open the OPSS notice
Questions
Why has Urban Outfitters Sleepover Roll Mat been recalled?
Urban Outfitters Sleepover Roll Mat could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
