Vehicle recallDVSA
Vauxhall Grandland, Corsa and Mokka recalled over a safety defect
Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
3 identifiers listed for this notice.
Grandland
- Build datesThe build or first registration date is on the V5C.
- 09/04/2024 – 08/11/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- KQW -251001EE
Corsa
- Build dates
- 05/03/2024 – 01/06/2024
- Manufacturer reference
- KQW -251001EE
Mokka
- Build dates
- 19/02/2024 – 05/12/2024
- Manufacturer reference
- KQW -251001EE
What to do now
A safety defect has been found on some Vauxhall Grandland, Corsa and Mokka.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/068). Quoted as issued.
Summary
Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.
Defect
Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.
Remedy
Disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.
Models
Grandland, Corsa, Mokka
Open the DVSA notice
Questions
Why are Vauxhall Grandland, Corsa and Mokka being recalled?
A safety defect has been found on some Vauxhall Grandland, Corsa and Mokka. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.