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Product recallOPSS

Venicci Engo Car Seat recalled over an injury risk

Cuts and injuriesLow risk

Product Recall for Venicci Engo Car Seat presenting a risk of injuries.

  • Venicci Engo Car Seat: photo from the OPSS notice of 7 May 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

10 identifiers listed for this notice.

  • Venicci Engo Car Seat

    BarcodeThe long number printed under the barcode.
    • 5905261331533 (Car Seat Only)
    • 5905261331557 (Car Seat
    • Isofix Base Bundle)
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 230530
    • 230617
    • 230727
    • 230824
    • 231102
    • 231104
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • WD033

What to do now

Venicci Engo Car Seat has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Contact Venicci or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2404-0105). Quoted as issued.

Summary

Product Recall for Venicci Engo Car Seat presenting a risk of injuries.

The risk

The product has been found to present a risk of injuries as a number of the car seats within the affected batch numbers had a screw working loose resulting in the handle not operating correctly. This could cause the handle to become detached.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The products have been recalled from end users.

Advice to consumers

Owners of affected car seats should stop using them immediately.

The product has been recalled from end users. Further information, including on how to identify if you own an affected batch, is available on the Venicci website at the following link: https://www.venicci.co.uk/safety-notices .

Additional information

PSD number: 2404-0105

Notified by: Local Authority Trading Standards

Product description

Black car seat with handle for newborn babies to 13kg.

Open the OPSS notice

Questions

Why has Venicci Engo Car Seat been recalled?

Venicci Engo Car Seat has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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