Product safety reportOPSS
Vestel UK Plugs in Various Televisions safety warning over a fire risk
Product Safety Report for Vestel UK Plugs in Various Televisions presenting a risk of fire.
Product image from the OPSS safety notice
What to do now
Vestel UK Plugs in Various Televisions has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2606-0078). Quoted as issued.
Summary
Product Safety Report for Vestel UK Plugs in Various Televisions presenting a risk of fire.
The risk
The product presents a risk of fire as the plug’s fuse does not meet the dimensional requirements of BS 1362. A compliant, correctly rated fuse is required to ensure the safe operation of the product under fault conditions. Should a fault occur, the plug may overheat and catch fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.
Action taken
Owners with affected products should register to receive a free replacement accessory (replacement power cable or fuse).
Advice to consumers
Consumers should check whether their product is affected and request a free replacement accessory (replacement power cable or fuse) by visiting: Television Safety Notice.
When registering your TV, enter the first 8 digits of the serial number if it starts with a 2, or the first 7 digits if it starts with a 9.
For further information, please access the specific retailer websites below:
AO.com: Product safety notices and recalls - ao.com
ASDA: Safety Notice: Toshiba/Polaroid Television
Currys: Product safety information - Currys
John Lewis and Partner’s: Product Recalls - John Lewis & Partners
Mitchell and Brown: Mitchell and Brown Support
Reliant: Reliant Toshiba Product Safety Information
Tesco: Toshiba products sold by Tesco
Toshiba: Toshiba Product Safety Notice
Very: Very Toshiba Finlux Televisions
Product description
Vestel UK-branded plugs fitted to various brands of television sold between November 2024 and February 2026. The serial number is printed on the rating plate sticker, located on the reverse of the television. If the reverse cannot be accessed, check the plug instead. If the wording YR-308 is present on the plug, the product is affected.
Open the OPSS notice
Questions
Why has Vestel UK Plugs in Various Televisions been reported?
Vestel UK Plugs in Various Televisions has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Vestel UK Plugs in Various Televisions sold?
The notice names Tesco, Asda, Currys, John Lewis. Products bought elsewhere are covered too if they match the details listed.
