Product recallOPSS
Vevor 7 recalled over an electric shock risk
Product Recall for Vevor 7" Mobile Phone Screen Separator presenting a serious risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Vevor 7
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 394185710169
What to do now
An electrical fault in the design or build of Vevor 7 means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact Vevor or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2301-0106). Quoted as issued.
Summary
Product Recall for Vevor 7" Mobile Phone Screen Separator presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as it is fitted with a ‘clover’ style plug which does not meet the requirements of the relevant standard, BS 1363. There is less than the required 9.5mm between the edge of the live pin and the side of the plug face, meaning it is possible for users to touch the live pin when plugging in, or unplugging the plug from the socket. The plug was also not fitted with a fuse link.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users by Super Smart Services. The listing has been removed by the online marketplace (eBay).
Advice to consumers
The product has been recalled from end users by Super Smart Services. Customers have been contacted directly via email.
Update: 11th January 2024: The product has been recalled from end users by Vevor. For further information, access the Vevor webpage at: https://uk.vevor.com/pages/Product-Recall-Statement .
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2301-0106
Notified by: Office for Product Safety and Standards
Product description
Blue metal vacuum pump machine with yellow labelling, supplied with power supply cord fitted with unfused clover-style three-pin plug
Open the OPSS notice
Questions
Why has Vevor 7 been recalled?
An electrical fault in the design or build of Vevor 7 means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Vevor 7 sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
