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Product recallOPSS

Vevor Digital Ultrasonic Cleaner JPS-100A recalled over an electric shock risk

Electric shockHigh risk

Product Recall for Vevor Digital Ultrasonic Cleaner presenting a high risk of electric shock due to inadequate earthing and wiring.

  • Vevor Digital Ultrasonic Cleaner JPS-100A: photo from the OPSS notice of 24 Oct 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Vevor Digital Ultrasonic Cleaner JPS-100A

    BarcodeThe long number printed under the barcode.
    • 220404930040
    ModelOn the rating label, base, back or box.
    • JPS-100A

What to do now

An electrical fault in the design or build of Vevor Digital Ultrasonic Cleaner JPS-100A means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Contact Vevor or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2210-0002). Quoted as issued.

Summary

Product Recall for Vevor Digital Ultrasonic Cleaner presenting a high risk of electric shock due to inadequate earthing and wiring.

The risk

The product presents a high risk of electric shock as the earthing on the appliance was found to be inadequate, with the earthing terminal not being locked against accidental loosening. The wiring could become loose over time, leading the appliance to become live and the user to receive an electric shock. The product also requirements improvements to labelling and documentation.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

The product has been recalled from end users. The import has been rejected at the border and destroyed.

Advice to consumers

The product has been recalled from end users. For further information, access the Vevor recall webpage at: https://uk.vevor.com/pages/Product-Recall-Statement

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2210-0002

Notified by: Local Authority Trading Standards

Product description

Silver large ultrasonic cleaner with black power supply lead and plug packaged in plain cardboard packaging.

Open the OPSS notice

Questions

Why has Vevor Digital Ultrasonic Cleaner JPS-100A been recalled?

An electrical fault in the design or build of Vevor Digital Ultrasonic Cleaner JPS-100A means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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