Product recallOPSS
Vevor Digital Ultrasonic Cleaner TH-20A LS recalled over an electric shock risk
Product Recall for Vevor Digital Ultrasonic Cleaner presenting a serious risk of electric shock due to unsuitable earthing and possible access to live parts.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Vevor Digital Ultrasonic Cleaner TH-20A LS
- ModelOn the rating label, base, back or box.
- TH-20A LS
What to do now
An electrical fault in the design or build of Vevor Digital Ultrasonic Cleaner TH-20A LS means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact Vevor or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2211-0024). Quoted as issued.
Summary
Product Recall for Vevor Digital Ultrasonic Cleaner presenting a serious risk of electric shock due to unsuitable earthing and possible access to live parts.
The risk
The product presents a serious risk of electric shock as the earthing arrangement on the appliance is inadequate as the earth wire is too small. The fuse did not comply with BS1362 as it had not been supplied with any granular filler. The filler is required to ensure the safe operation of the fuse under fault conditions. This could give an electric shock to the consumer when touching the metal parts of the product.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The import has been rejected at the border. The product has been recalled from end users.
Advice to consumers
The import has been rejected at the border.
Update 17/05/2023 - The product has been recalled from end users by Super Smart Services.
Additional information
PSD case number: 2211-0024
Notified by: Local Authority Trading Standards
Product description
Ultrasonic cleaner, primarily for cleaning jewellery. A digital panel is on the product which enables it to be programmed for different set temperatures and amounts of time.
Open the OPSS notice
Questions
Why has Vevor Digital Ultrasonic Cleaner TH-20A LS been recalled?
An electrical fault in the design or build of Vevor Digital Ultrasonic Cleaner TH-20A LS means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
