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Product recallOPSS

Vevor Heat Press Machine recalled over an electric shock risk

Electric shockHigh risk

Product Recall for Vevor Heat Press Machine presenting a high risk of electric shock.

  • Vevor Heat Press Machine: photo from the OPSS notice of 8 Dec 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Vevor Heat Press Machine

    ModelOn the rating label, base, back or box.
    • P0708

What to do now

The hazard with Vevor Heat Press Machine is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2211-0016). Quoted as issued.

Summary

Product Recall for Vevor Heat Press Machine presenting a high risk of electric shock.

The risk

The product presents a high risk of electric shock as the earthing arrangement on this appliance was considered inadequate and the earthing terminal had not been locked against accidental loosening. Due to this, the earthing could likely not stop the device from electrocuting the consumer if an issue occurred. The instructions supplied with the product were inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The product has been recalled from end users by the manufacturer. The import has been rejected at the border and product has been destroyed.

Advice to consumers

The product has been recalled from end users. For further information, access the Vevor recall webpage at: https://uk.vevor.com/pages/Product-Recall-Statement

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2211-0016

Notified by: Local Authority Trading Standards

Product description

White and red ‘Iron’ like heat press machine

Open the OPSS notice

Questions

Why has Vevor Heat Press Machine been recalled?

The hazard with Vevor Heat Press Machine is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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