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Product recallOPSS

Vevor Heat Press Machine P8100 recalled over an electric shock risk

Electric shockHigh risk

Product Recall for Vevor Heat Press Machine P8100 presenting a high risk of electric shock as the protection from access to live parts is inadequate due to poor insulation.

  • Vevor Heat Press Machine P8100: photo 1 of 2 from the OPSS notice of 23 Nov 2022
    Product image from the OPSS safety notice
  • Vevor Heat Press Machine P8100: photo 2 of 2 from the OPSS notice of 23 Nov 2022

What to do now

An electrical fault in the design or build of Vevor Heat Press Machine P8100 means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Contact Vevor or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2211-0041). Quoted as issued.

Summary

Product Recall for Vevor Heat Press Machine P8100 presenting a high risk of electric shock as the protection from access to live parts is inadequate due to poor insulation.

The risk

The product presents a high risk of electric shock as the protection from access to live parts is inadequate due to poor insulation. Therefore, if the earthing were to wear down, it could easily cause an electric shock to the consumer if they were to touch metal parts of the product that were live. The sample had not been supplied with a clear, understandable, and intelligible set of instructions to ensure the safe and correct assembly, installation, use and maintenance of the equipment.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border. Update: 28th April 2023: The product has been recalled from end users by Super Smart Services.

Advice to consumers

The import has been rejected at the border.

Update 28th April 2023: The product has been recalled from end users by Super Smart Services.

Additional information

PSD case number: 2211-0041

Notified by: Local Authority Trading Standards

Product description

Heat press machine with computer console and power plug included

Open the OPSS notice

Questions

Why has Vevor Heat Press Machine P8100 been recalled?

An electrical fault in the design or build of Vevor Heat Press Machine P8100 means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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