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Product recallOPSS

Vevor Sealing Machine recalled over an electric shock risk

Electric shockSerious risk

Product Recall for Vevor Sealing Machine presenting a serious risk of electric shock.

  • Vevor Sealing Machine: photo from the OPSS notice of 7 Apr 2022
    Product image from the OPSS safety notice

What to do now

Vevor Sealing Machine could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2203-0285). Quoted as issued.

Summary

Product Recall for Vevor Sealing Machine presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock because the product failed the electric strength test, and the earthing fails due to inadequate earth bonding. The product did not require tools to access live parts, posing a risk of electrocution to the user. The plug face also did not meet the dimensional requirements of BS 1363 because the live/neutral pins were <9.5mm from the edge of the plug face, which can allow users to access live parts when unplugging, or plugging in, the plug from the socket.

The product does not meet the requirements of the Plugs & Sockets (Safety) Regulations 1994.

Action taken

The product has been recalled from end users. The import has been rejected at the border and destroyed.

Advice to consumers

The product has been recalled from end users. For further information, access the Vevor recall webpage at: https://uk.vevor.com/pages/Product-Recall-Statement

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2203-0285

Notified by: Local Authority Trading Standards

Product description

Grey and blue machine with black flex & plug, supplied in brown cardboard packaging

Open the OPSS notice

Questions

Why has Vevor Sealing Machine been recalled?

Vevor Sealing Machine could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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