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Vehicle recallDVSA

Volvo Bus B11R(3) recalled over engine management system (ems) software update

Electrical or software fault

On affected vehicles aged NOx sensors could result in higher NOx emissions when driving leading to a noncompliance of regulations.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • B11R(3)

    Build datesThe build or first registration date is on the V5C.
    • 20/03/2019 – 04/07/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • M7721

What to do now

Some Volvo Bus B11R(3) need a software or electrical fix.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2026/298). Quoted as issued.

Summary

On affected vehicles aged NOx sensors could result in higher NOx emissions when driving leading to a noncompliance of regulations.

Defect

On affected vehicles aged NOx sensors could result in higher NOx emissions when driving leading to a noncompliance of regulations.

Remedy

Install updated NOx monitoring software.

Models

B11R(3)

Open the DVSA notice

Questions

Why are Volvo Bus B11R(3) being recalled?

Some Volvo Bus B11R(3) need a software or electrical fix. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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