Vehicle recallDVSA
Volvo EX30 and EX30CC recalled over a safety defect
On affected vehicles there is a potential issue with insufficient fastenings on the front seat head cushions. This means that there is a risk that in the event of an impact the head cushions may not perform as expected and could pose a risk of injury.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
EX30
- Build datesThe build or first registration date is on the V5C.
- 04/09/2023 – 16/07/2026
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- R10396
EX30CC
- Build dates
- 05/03/2025 – 02/09/2026
- Manufacturer reference
- R10396
What to do now
The manufacturer has launched a safety recall for Volvo EX30 and EX30CC.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/386). Quoted as issued.
Summary
On affected vehicles there is a potential issue with insufficient fastenings on the front seat head cushions. This means that there is a risk that in the event of an impact the head cushions may not perform as expected and could pose a risk of injury.
Defect
On affected vehicles there is a potential issue with insufficient fastenings on the front seat head cushions. This means that there is a risk that in the event of an impact the head cushions may not perform as expected and could pose a risk of injury.
Remedy
Reinforce the head restraint cushion attachment.
Models
EX30, EX30CC
Open the DVSA notice
Questions
Why are Volvo EX30 and EX30CC being recalled?
The manufacturer has launched a safety recall for Volvo EX30 and EX30CC. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.