Vehicle recallDVSA
Volkswagen Crafter recalled over a safety defect
On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Crafter
- Build datesThe build or first registration date is on the V5C.
- 08/01/2024 – 06/08/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 76AF
What to do now
The manufacturer has launched a safety recall for Volkswagen Crafter.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/360). Quoted as issued.
Summary
On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.
Defect
On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.
Remedy
On all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural gas system must be carried out again.
Models
Crafter
Open the DVSA notice
Questions
Why are Volkswagen Crafter being recalled?
The manufacturer has launched a safety recall for Volkswagen Crafter. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.