Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Volkswagen Tiguan recalled over a restraint defect

Airbags or seat belts

Volkswagen AG has established that on VW Tiguan vehicles of a limited production period there is the possibility that because of a faulty protective felt in the event of a front crash a tear in the seat belt on the front seats could occur. In the event of an accident the seat belt could get caught in the side lever for seat height adjustment. The faulty protective felt on the lever for the seat height adjustment can cause the seat belt to tear in the event of a front crash. A torn seat belt increases the risk of severe or deadly injuries in the event of accidents.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Tiguan

    Build datesThe build or first registration date is on the V5C.
    • 14/05/2024 – 21/05/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 72DV

What to do now

The defect affects restraints: an airbag or seat belt may not work properly in a crash.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/004). Quoted as issued.

Summary

Volkswagen AG has established that on VW Tiguan vehicles of a limited production period there is the possibility that because of a faulty protective felt in the event of a front crash a tear in the seat belt on the front seats could occur. In the event of an accident the seat belt could get caught in the side lever for seat height adjustment. The faulty protective felt on the lever for the seat height adjustment can cause the seat belt to tear in the event of a front crash. A torn seat belt increases the risk of severe or deadly injuries in the event of accidents.

Defect

Volkswagen AG has established that on VW Tiguan vehicles of a limited production period there is the possibility that because of a faulty protective felt in the event of a front crash a tear in the seat belt on the front seats could occur. In the event of an accident the seat belt could get caught in the side lever for seat height adjustment. The faulty protective felt on the lever for the seat height adjustment can cause the seat belt to tear in the event of a front crash. A torn seat belt increases the risk of severe or deadly injuries in the event of accidents.

Remedy

For safety reasons the replacement of the faulty protective felt on the lever to the seat height adjustment of your vehicle is necessary. Until the check do not use your vehicle with the front seats in a seat position that is far back and low down. Otherwise there is a risk that the seat belt could tear in the event of a front crash and the risk of severe or deadly injuries is increased.

Models

Tiguan

Open the DVSA notice

Questions

Why are Volkswagen Tiguan being recalled?

The defect affects restraints: an airbag or seat belt may not work properly in a crash. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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