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Vehicle recallDVSA

Volkswagen Touareg recalled over a fire risk

Vehicle fire risk

On Touareg vehicles with hybrid drive systems and of a limited production period there may be deviations on the high-voltage battery system. A measure is necessary because on individual battery modules deviations with important technical parameters were established. Over the life of the vehicle these can cause a fault in the affected battery modules. As a result charging the high-voltage battery can cause a danger of fire with the risk of severe to life threatening injuries for persons in and/or outside of the vehicle as well as severe material damage. NOTE: Until the check of your vehicle has been completed we ask that you do not charge the high-voltage battery externally. In hybrid mode select the setting “battery hold” at a charge level of max. 50%. Also avoid pure electric driving.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Touareg

    Build datesThe build or first registration date is on the V5C.
    • 24/08/2023 – 18/09/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 93FK

What to do now

A fault could cause some Volkswagen Touareg to overheat or catch fire.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2026/001). Quoted as issued.

Summary

On Touareg vehicles with hybrid drive systems and of a limited production period there may be deviations on the high-voltage battery system. A measure is necessary because on individual battery modules deviations with important technical parameters were established. Over the life of the vehicle these can cause a fault in the affected battery modules. As a result charging the high-voltage battery can cause a danger of fire with the risk of severe to life threatening injuries for persons in and/or outside of the vehicle as well as severe material damage. NOTE: Until the check of your vehicle has been completed we ask that you do not charge the high-voltage battery externally. In hybrid mode select the setting “battery hold” at a charge level of max. 50%. Also avoid pure electric driving.

Defect

On Touareg vehicles with hybrid drive systems and of a limited production period there may be deviations on the high-voltage battery system. A measure is necessary because on individual battery modules deviations with important technical parameters were established. Over the life of the vehicle these can cause a fault in the affected battery modules. As a result charging the high-voltage battery can cause a danger of fire with the risk of severe to life threatening injuries for persons in and/or outside of the vehicle as well as severe material damage. NOTE: Until the check of your vehicle has been completed we ask that you do not charge the high-voltage battery externally. In hybrid mode select the setting “battery hold” at a charge level of max. 50%. Also avoid pure electric driving.

Remedy

On the affected vehicles the software in the control unit for hybrid battery management is updated

Models

Touareg

Open the DVSA notice

Questions

Why are Volkswagen Touareg being recalled?

A fault could cause some Volkswagen Touareg to overheat or catch fire. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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