Allergy alertFSA
Waitrose Chinese Takeaway Bag for 2 recalled over undeclared fish or shellfish
Waitrose is recalling Waitrose Chinese Takeaway Bag for 2 because it contains molluscs, which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to molluscs.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
Waitrose Chinese Takeaway Bag for 2
- Affected
- All dates from 21 September 2024 to 04 December 2024
What to do now
This is an allergy alert: molluscs is in Waitrose Chinese Takeaway Bag for 2 without being properly declared. If you or someone you buy for avoids molluscs, do not eat it.
- If you are allergic to or intolerant of molluscs, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- Return it to Waitrose for a full refund, with or without a receipt.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Fish, crustaceans (such as prawns and crab) and molluscs (such as mussels and squid) are separate allergens, and reactions to shellfish can be severe.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-AA-57-2024). Quoted as issued.
Summary
Waitrose is recalling Waitrose Chinese Takeaway Bag for 2 because it contains molluscs, which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to molluscs.
The risk
Molluscs
This product contains molluscs making it a possible health risk for anyone with an allergy to molluscs.
We are issuing this recall on 04 December 2024, which is the last use by date quoted in this recall. This is because the product is suitable for freezing and therefore there may be products from the recall period (21 September 2024 - 04 December 2024) in people's freezers, which will need to be recalled.
Action taken
Waitrose is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have an allergy to molluscs, do not eat it. Instead return it to your local Waitrose branch for a full refund. For more information contact Waitrose Customer Care 0800 188 884, Option 4.
Open the FSA notice
Questions
Why has Waitrose Chinese Takeaway Bag for 2 been recalled?
This is an allergy alert: molluscs is in Waitrose Chinese Takeaway Bag for 2 without being properly declared. If you or someone you buy for avoids molluscs, do not eat it. Fish, crustaceans (such as prawns and crab) and molluscs (such as mussels and squid) are separate allergens, and reactions to shellfish can be severe.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
If you are allergic to or intolerant of molluscs, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid molluscs. If nobody in your home is allergic to or intolerant of molluscs, the product is not otherwise unsafe, although you can still return it.
