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Product recallFSA

Waitrose Extra Large King Prawns (Ready to Eat) recalled over the presence of raw prawns

Food safety concern

Waitrose is recalling Waitrose Extra Large King Prawns, (Ready to Eat) because they contain raw, uncooked prawns. The presence of raw, uncooked prawns makes this product unsafe to eat.

Check your product

Only products that match these details are covered. Have your pack in front of you.

  • Waitrose Extra Large King Prawns (Ready to Eat) 220g

    Use byOn the lid, sleeve or label.
    • 14 June 2023

What to do now

The FSA has published a recall notice for Waitrose Extra Large King Prawns (Ready to Eat). Read the official reason below.

  1. Compare your pack with the product details listed below.
  2. If it matches, do not eat it.
  3. Take it back to Waitrose for a full refund, or throw it away if you prefer. You do not usually need a receipt.
  4. If you froze some or put it into another container, check those portions too.

Why it matters. Businesses must withdraw or recall food that is not safe or is not what it says it is. The official notice explains the specific problem.

Symptoms and when to get help

Look out for

  • feeling sick or being sick
  • diarrhoea
  • stomach cramps
  • a high temperature
  • feeling generally unwell, tired or achy

Get help urgently

  • signs of dehydration, such as passing little or no pee, feeling dizzy or very thirsty
  • blood in your poo or bleeding from the bottom
  • symptoms that are not improving after a few days, or keep coming back
  • a baby, a young child, someone pregnant, someone older or someone with a weakened immune system is unwell

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.

Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.

From the official notice

Published by the Food Standards Agency (FSA-PRIN-16-2023). Quoted as issued.

Summary

Waitrose is recalling Waitrose Extra Large King Prawns, (Ready to Eat) because they contain raw, uncooked prawns. The presence of raw, uncooked prawns makes this product unsafe to eat.

The risk

This product contains raw, uncooked prawns which makes it unsafe to eat.

Action taken

Waitrose are recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Advice to consumers

If you have bought the above product do not eat it. Instead, return it to the store from where it was bought for a full refund. Any customers with queries or concerns can contact Waitrose Customer Services on 0800188884, option 4.

Open the FSA notice

Questions

Why has Waitrose Extra Large King Prawns (Ready to Eat) been recalled?

The FSA has published a recall notice for Waitrose Extra Large King Prawns (Ready to Eat). Read the official reason below. Businesses must withdraw or recall food that is not safe or is not what it says it is. The official notice explains the specific problem.

How do I know if my product is affected?

Compare the use by on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Compare your pack with the product details listed below. If it matches, do not eat it.

Can I get a refund?

Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.

Where was Waitrose Extra Large King Prawns (Ready to Eat) sold?

The notice names Waitrose. Products bought elsewhere are covered too if they match the details listed.

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