Product recallOPSS
Wizz Toys 15cm Nana Banana Stress Toy recalled over harmful chemicals
Product Recall for Wizz Toys 15cm Nana Banana Stress Toy presenting a risk to health.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Wizz Toys 15cm Nana Banana Stress Toy
- BarcodeThe long number printed under the barcode.
- 5050565932082
- ModelOn the rating label, base, back or box.
- NAN010
What to do now
Tests have found a harmful substance in Wizz Toys 15cm Nana Banana Stress Toy above the legal limit.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- Follow the corrective action in the notice: a refund, repair or replacement from Wizz Toys.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2607-0009). Quoted as issued.
Summary
Product Recall for Wizz Toys 15cm Nana Banana Stress Toy presenting a risk to health.
The risk
The products present a risk to health as the sand inside the toy may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.
The products do not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The products have been withdrawn from the market and recalled from end users by PMS International.
Advice to consumers
The products have been withdrawn from the market and recalled from end users by PMS International.
We recommend owners stop using these products immediately and keep them out of the reach of children. Follow the below instructions for details on disposal and return of the products.
For further information, access the PMS International website: https://b2b.pmsinternational.com/product-recall/ or contact productrecall@pmsinternational.com
Disposal instructions:
Stop using the product immediately.
If the toy is undamaged, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
If the toy has been damaged and the sand inside is accessible, clean up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the sand, gloves, mask and cloths.
Keep children and other people away from areas where the sand has been used until the area has been cleaned.
Return the product to store where specified by the retailer for a full refund.
If you are unable to return the product to the retailer, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
For further information, please contact the retailer or visit the GOV.UK page on asbestos in consumer products .
Additional information
Product description
Stress toy in the form of a banana with googly eyes.
Open the OPSS notice
Questions
Why has Wizz Toys 15cm Nana Banana Stress Toy been recalled?
Tests have found a harmful substance in Wizz Toys 15cm Nana Banana Stress Toy above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
