Product recallOPSS
Wooden Teddy Bear Jigsaw Puzzle recalled over harmful chemicals
Product recall for wooden teddy bear jigsaw puzzle presenting a serious chemical risk due to excessive levels of the substance chromium, which can be harmful to human health.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Wooden Teddy Bear Jigsaw Puzzle
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- WISWBGIL000433
- 2019/05/21
- Serial numberOn the rating label or a sticker on the product.
- WISWBGIL000144
What to do now
The problem with Wooden Teddy Bear Jigsaw Puzzle is chemical: it contains something that should not be there at that level.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2202-0232). Quoted as issued.
Summary
Product recall for wooden teddy bear jigsaw puzzle presenting a serious chemical risk due to excessive levels of the substance chromium, which can be harmful to human health.
The risk
The product poses a serious chemical risk to consumers as when tested high levels of the substance chromium were identified. Breathing in chromium (VI) for a short period of time causes irritation of the airways, cough and chest pain. If swallowed, it can cause abdominal pain, diarrhoea and heart failure, as well as damaging the gut, liver and kidneys and even death. If skin is in contact with chromium, dermatitis (a rash caused by the skin reacting to a substance it comes into contact with) or skin ulcers may develop if left untreated, and chromic acid can cause burns. Breathing in chromium (III) compounds for a long time causes swelling of the airways and lungs.
The product does the meet the requirements of the Toys (Safety) Regulations 2011.
For further information on chromium, access the following link: https://www.gov.uk/government/publications/chromium-general-information-incident-management-and-toxicology/chromium-general-information
Action taken
OPSS are requiring the recall of the product from end users. The listing has been removed by the online marketplace (Wish).
Advice to consumers
OPSS are requiring the recall of the product from end users. The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2202-0232
Notified by: Office for Product Safety and Standards
Product description
A rectangular wooden box holding wooden bear shaped printed shapes.
Open the OPSS notice
Questions
Why has Wooden Teddy Bear Jigsaw Puzzle been recalled?
The problem with Wooden Teddy Bear Jigsaw Puzzle is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the batch code and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Wooden Teddy Bear Jigsaw Puzzle sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
