Product recallOPSS
Yamaha AC Power Adaptor PA-300C recalled over a fire risk
Product Recall for Yamaha AC Power Adaptor PA-300C presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
A black AC power adaptor. Affected products have “EFFICIENCY LEVEL V” on the label.
- ModelOn the rating label, base, back or box.
- PA-300C
- Serial numberOn the rating label or a sticker on the product.
- Affected products have an 11-digit serial number with digits as displayed in the below PDF. Adapters with a 12-digit serial number are NOT in scope
- Sold betweenCompare with your receipt or order date.
- July 2010 to May 2012
What to do now
The risk with Yamaha AC Power Adaptor PA-300C is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2507-0068). Quoted as issued.
Summary
Product Recall for Yamaha AC Power Adaptor PA-300C presenting a risk of fire.
The risk
The product presents a risk of fire as the adaptor plug can generate abnormal heat, potentially leading to melting, smoke, and fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Users should stop using the product immediately and access the Yamaha website to register for redress: https://europe.yamaha.com/en/support/safety-information/pa-300c-adaptor-recall.html.
Additional information
PSD notification number: 2507-0068
Notified by: Local Authority Trading Standards
Product description
A black AC power adaptor. Affected products have “EFFICIENCY LEVEL V” on the label.
Open the OPSS notice
Questions
Why has Yamaha AC Power Adaptor PA-300C been recalled?
The risk with Yamaha AC Power Adaptor PA-300C is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model, serial number and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
