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1PCS High Quality Replacement adapter Power supply UK Wall charger safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for 1PCS High Quality Replacement adapter Power supply UK Wallcharger sold via AliExpress presenting a serious risk of electric shock.

  • 1PCS High Quality Replacement adapter Power supply UK Wall charger sold on AliExpress: photo 1 of 2 from the OPSS notice of 16 Jun 2023
    Product image from the OPSS safety notice
  • 1PCS High Quality Replacement adapter Power supply UK Wall charger sold on AliExpress: photo 2 of 2 from the OPSS notice of 16 Jun 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • 1PCS High Quality Replacement adapter Power supply UK Wall charger sold on AliExpress

    ModelOn the rating label, base, back or box.
    • SDK-1520

What to do now

The hazard with 1PCS High Quality Replacement adapter Power supply UK Wall charger is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2207-0124). Quoted as issued.

Summary

Product Safety Report for 1PCS High Quality Replacement adapter Power supply UK Wallcharger sold via AliExpress presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as it fails to meet the creepage and clearance distance. The product is also not supplied with an instruction manual, importer/manufacturer information and relevant product

markings.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The listing has been removed by the online marketplace (AliExpress). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Advice to consumers

The listing has been removed by the online marketplace (AliExpress).

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case number: 2207-0124

Notified by: OPSS Enforcement

Product description

Black 3-pin plug replacement charger

Open the OPSS notice

Questions

Why has 1PCS High Quality Replacement adapter Power supply UK Wall charger been reported?

The hazard with 1PCS High Quality Replacement adapter Power supply UK Wall charger is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was 1PCS High Quality Replacement adapter Power supply UK Wall charger sold?

The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.

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