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Product recallOPSS

2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy Saver recalled over a fire risk

Fire or overheatingSerious risk

Product Recall for 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy Saver UK presenting a serious risk of fire and electric shock.

  • 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy Saver: photo 1 of 2 from the OPSS notice of 28 Apr 2022
    Product image from the OPSS safety notice
  • 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy Saver: photo 2 of 2 from the OPSS notice of 28 Apr 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy Saver

    ModelOn the rating label, base, back or box.
    • SD008
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 403324597469

What to do now

2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2204-0025). Quoted as issued.

Summary

Product Recall for 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy Saver UK presenting a serious risk of fire and electric shock.

The risk

The product presents a serious risk of electric shock and fire due to multiple test failures which included the following. The product does not bear a plug compliant with BS 1363. The earth pin and live and neutral pins are not straight and too short. The product has weak plug pins that are liable to break off in the socket-outlet.

The product was fitted with a large, unmarked capacitor which was only connected to the neutral side of the circuit, despite the manufacturer’s energy saving claims. The device was fitted with a fuse on the PCB, presumably to protect the other components on the PCB however, the fuse was of the low breaking capacity type and is likely to explode in the event of a short circuit.

The product also claimed to have lightning or spike protection. Testing revealed it did have a Varistor (MOV) fitted, however the varistors were incorrectly specified and were not fitted with adequate protection for this device. Varistors are also known to degrade after prolonged use. When varistors are specified incorrectly and not provided with proper protection (as is the case here) the result is in an increased fire risk.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The listings have been removed by the online marketplaces (eBay, AliExpress and Wish). The authority are requiring the recall of the product from end users.

Advice to consumers

The listings have been removed by the online marketplaces (eBay, AliExpress and Wish). The authority are requiring the recall of the product from end users.

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case numbers: 2204-0025

Notified by: Office for Product Safety and Standards

Product description

White energy saving UK plug in device with a bright green strip at the bottom

Open the OPSS notice

Questions

Why has 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy been recalled?

2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was 2Pcs 90V-250V Electricity Saving Box Power Saving Device Smart Energy sold?

The notice names eBay, AliExpress, Wish. Products bought elsewhere are covered too if they match the details listed.

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