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Product recallOPSS

30000W Electricity Saving Box 90-250V Power Saver Regulator Energy Saver UK Plug recalled over a fire risk

Fire or overheatingSerious risk

Product Recall for 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy Saver UK Plug presenting a serious risk of fire and electric shock.

  • 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy Saver UK Plug: photo 1 of 2 from the OPSS notice of 28 Apr 2022
    Product image from the OPSS safety notice
  • 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy Saver UK Plug: photo 2 of 2 from the OPSS notice of 28 Apr 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy Saver UK Plug

    ModelOn the rating label, base, back or box.
    • PS2008D
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 403367216348

What to do now

The risk with 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy is fire: a fault could cause it to overheat, melt or ignite.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2204-0024). Quoted as issued.

Summary

Product Recall for 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy Saver UK Plug presenting a serious risk of fire and electric shock.

The risk

The product presents a serious risk of electric shock and fire due to multiple test failures which included the following. The product does not bear a plug compliant with BS1363. The product has weak plug pins that are liable to break off in the socket-outlet. The product is fitted with a large, unmarked capacitor which is fitted across the mains. Such capacitors are required to be approved and be of the X2 type, yet the capacitors fitted across the mains were not of the approved type which means there is a higher risk of these devices becoming short circuit. The product lacks a fuse or other protection which means that it relies on the building circuit breaker for protection. The product also relied on an intentionally weak part of the circuit board for protection of the large capacitor.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The listings have been removed by the online marketplaces (eBay, AliExpress and Wish). The authority are requiring the recall of the product from end users.

Advice to consumers

The listings have been removed by the online marketplaces (eBay, AliExpress and Wish). The authority are requiring the recall of the product from end users.

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case numbers: 2204-0024

Notified by: Office for Product Safety and Standards

Product description

White 2-pin energy saving plug in device

Open the OPSS notice

Questions

Why has 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy been recalled?

The risk with 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was 30000W Electricity Saving Box 90-250V Power Saver Regulator Energy sold?

The notice names eBay, AliExpress, Wish. Products bought elsewhere are covered too if they match the details listed.

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