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Product safety reportOPSS

3-in-1 Baby Travel System HGV9 sold on eBay safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for 3-in-1 baby travel system (model HGV9) presenting a serious chemical risk due to excess concentrations of phthalates and risk of injuries due to insufficient structural integrity and stability.

  • 3-in-1 Baby Travel System HGV9 sold on eBay: photo from the OPSS notice of 24 Oct 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • 3-in-1 Baby Travel System HGV9 sold on eBay

    BarcodeThe long number printed under the barcode.
    • 384983458875
    • 295073708186
    • 384983468034
    ModelOn the rating label, base, back or box.
    • HGV9

What to do now

The problem with 3-in-1 Baby Travel System HGV9 sold on eBay is chemical: it contains something that should not be there at that level.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2208-0435). Quoted as issued.

Summary

Product Safety Report for 3-in-1 baby travel system (model HGV9) presenting a serious chemical risk due to excess concentrations of phthalates and risk of injuries due to insufficient structural integrity and stability.

The risk

The product presents a serious chemical risk due to excess concentrations of phthalates detected in faux leather from the basket cover and rain cover. Phthalates may harm the health of children, causing possible damage to their reproductive system. The product also does not meet the structural integrity requirements of the relevant standard, did not stay static when the parking brake was applied, and requires improvements to labelling and documentation.

The product does not meet the requirements of the REACH Regulations or the General Product Safety Regulations 2005.

Action taken

The products have been withdrawn from the market and destroyed. The listings have been taken down by the online marketplace (eBay).

Advice to consumers

The product has been withdrawn from the market and destroyed.

The listings have been removed by the online marketplace (eBay).

Additional information

PSD case number: 2208-0435

Notified by: Local Authority Trading Standards

Product description

Pram/stroller system in multiple colours including gold and black, khaki, white, grey, creamy white and blue. Three parts include pram, bassinet and car seat.

Open the OPSS notice

Questions

Why has 3-in-1 Baby Travel System HGV9 sold on eBay been reported?

The problem with 3-in-1 Baby Travel System HGV9 sold on eBay is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was 3-in-1 Baby Travel System HGV9 sold on eBay sold?

The notice names eBay. Products bought elsewhere are covered too if they match the details listed.

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