Allergy alertFSA
Ruffles Sabor a Jamόn Crisps recalled over undeclared milk and soya
3D Trading is recalling Ruffles Sabor a Jamόn Crisps because they contain milk and soya which are not listed in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya. This alert was issued on 28 March 2025 and updated on 4 April 2025 with a point-of-sale notice (PDF).
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
Ruffles Sabor a Jamόn Crisps 150g
- Affected
- All best before dates
What to do now
The label on Ruffles Sabor a Jamόn Crisps does not tell people about the milk and soya it contains. For everyone else the product is safe to eat; for people with an allergy to milk and soya, it is not.
- Anyone who avoids milk and soya should not eat this product.
- Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
- Take it back to the shop where you bought it and ask for a refund.
- Check other packs at home against the details below — the recall only covers the packs listed.
Why it matters. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-AA-17-2025). Quoted as issued.
Summary
3D Trading is recalling Ruffles Sabor a Jamόn Crisps because they contain milk and soya which are not listed in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya.
This alert was issued on 28 March 2025 and updated on 4 April 2025 with a point-of-sale notice (PDF).
The risk
Milk and soya
This product contains milk and soya making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya.
Action taken
3D Trading is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
Advice to consumers
If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to soya, do not eat it. Instead return it to the store from where it was bought for a full refund.
Open the FSA notice
Questions
Why has Ruffles Sabor a Jamόn Crisps been recalled?
The label on Ruffles Sabor a Jamόn Crisps does not tell people about the milk and soya it contains. For everyone else the product is safe to eat; for people with an allergy to milk and soya, it is not. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Anyone who avoids milk and soya should not eat this product. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid milk and soya. If nobody in your home is allergic to or intolerant of milk and soya, the product is not otherwise unsafe, although you can still return it.
