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Allergy alertFSA

Orion Turtle Chips recalled over undeclared milk, gluten and soya

Undeclared milk

Unisnacks Europe Ltd are recalling Orion Turtle Chips Sweetcorn Flavour because of undeclared milk, soya and wheat (gluten) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents, and/or an allergy to soya and/or an allergy or intolerance to wheat or gluten, or with coeliac disease.

  • Orion Turtle Chips: photo from the FSA notice of 27 Feb 2025
    Point-of-sale notice published with the recall

Check your product

Only products that match these details are covered. Have your pack in front of you.

  • name: Orion Turtle Chips Sweetcorn Flavour 80g

    Best beforeOn the lid, base or back of the pack.
    • 10 April 2025
    • 24 April 2025

What to do now

Orion Turtle Chips contains milk, gluten and soya, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of milk, gluten and soya.

  1. Anyone who avoids milk, gluten and soya should not eat this product.
  2. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
  3. You can return it to the shop where you bought it for your money back.
  4. Check other packs at home against the details below — the recall only covers the packs listed.

Why it matters. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.

Symptoms and when to get help

Look out for

  • an itchy, tingling mouth
  • a raised itchy rash (hives)
  • swelling of the lips, face or eyes
  • stomach pain or being sick

Get help urgently

  • swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.

If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.

From the official notice

Published by the Food Standards Agency (FSA-AA-09-2025). Quoted as issued.

Summary

Unisnacks Europe Ltd are recalling Orion Turtle Chips Sweetcorn Flavour because of undeclared milk, soya and wheat (gluten) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents, and/or an allergy to soya and/or an allergy or intolerance to wheat or gluten, or with coeliac disease.

The risk

Milk, soya and wheat (gluten)

This product contains milk, soya, and wheat (gluten), making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents, and/or an allergy to soya and/or an allergy or intolerance to wheat or gluten, or with coeliac disease.

Action taken

Unisnacks Europe Ltd is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product isbeing recalled and tell them what to do if they have bought the product. Please see the attached notice.

Advice to consumers

If you have bought the above product and have an allergy or intolerance to milk, soya, and wheat (gluten) or coeliac disease do not eat it. Instead return it to the store from where it was bought for a full refund. For more information, please contact Unisnacks Europe Ltd on 0800 195 6438 or contactus@unisnacks.co.uk

Open the FSA notice

Questions

Why has Orion Turtle Chips been recalled?

Orion Turtle Chips contains milk, gluten and soya, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of milk, gluten and soya. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.

How do I know if my product is affected?

Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Anyone who avoids milk, gluten and soya should not eat this product. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.

Can I get a refund?

Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.

Is it safe for people without this allergy?

Yes. An allergy alert means the label is wrong for people who must avoid milk, gluten and soya. If nobody in your home is allergic to or intolerant of milk, gluten and soya, the product is not otherwise unsafe, although you can still return it.

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