Allergy alertFSA
Sour Cream and Onion Flavour Chips recalled over undeclared milk
Boundless are recalling Sour Cream and Onion Flavour Chips, because they contain milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Boundless Sour Cream and Onion Flavour Chips 80g
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 31724
- 32424
- 34624
- 34724
- Best beforeOn the lid, base or back of the pack.
- 30 November 2025
- 31 December 2025
What to do now
The label on Sour Cream and Onion Flavour Chips does not tell people about the milk it contains. For everyone else the product is safe to eat; for people with an allergy to milk, it is not.
- If you are allergic to or intolerant of milk, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- Take it back to the shop where you bought it and ask for a refund.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-AA-06-2025). Quoted as issued.
Summary
Boundless are recalling Sour Cream and Onion Flavour Chips, because they contain milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
The risk
Milk
This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Action taken
Boundless are recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see attached notice.
Advice to consumers
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return it to store for a refund. For more information, please contact Boundless at: hey@weareboundless.co.uk
Open the FSA notice
Questions
Why has Sour Cream and Onion Flavour Chips been recalled?
The label on Sour Cream and Onion Flavour Chips does not tell people about the milk it contains. For everyone else the product is safe to eat; for people with an allergy to milk, it is not. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
If you are allergic to or intolerant of milk, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid milk. If nobody in your home is allergic to or intolerant of milk, the product is not otherwise unsafe, although you can still return it.
