Product recallOPSS
3M Face Shield, Polycarbonate, Gold-Plated, 5XG-IR5 recalled over an injury risk
Product Recall for 3M Face Shield presenting a risk of kinetic energy/high-speed flying particles.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
3M Face Shield, Polycarbonate, Gold-Plated, 5XG-IR5
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- Affected batches manufactured between July 2021 and September 2022.
What to do now
3M Face Shield, Polycarbonate, Gold-Plated, 5XG-IR5 could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2404-0003). Quoted as issued.
Summary
Product Recall for 3M Face Shield presenting a risk of kinetic energy/high-speed flying particles.
The risk
The 5XG-IR5 face shield within the scope of the corrective action has been identified as presenting a risk of injuries to the eyes/face of the wearer. It does not provide the required level of protection against high-speed particles, in accordance with the requirements of EN 166: 2001 for which the product claims compliance. There have been no reports of injuries, accidents or complaints associated with this defect.
The 5XG-IR5 face shields within the scope of the corrective action do not meet the requirements of Regulation (EU) 2016/425 on personal protective equipment.
Action taken
The product has been recalled from end users.
Advice to consumers
3M has recalled the 5XG-IR5 face shields manufactured between July 2021 and September 2022.
3M has provided distributors supplied with 5XG-IR5 face shields from the affected batches, with a Product Action Notice and instructions to notify the relevant end users.
The Product Safety Notice allows users to identify affected face shields (based on the month and year of manufacture). Users are instructed to stop using the product and return it to their local 3M distributor for credit.
Distributors are instructed to return any of the face shields in the affected date range to 3M Personal Safety Division through the 3M Customer Issue Resolution Team for credit or replacement at 3M’s expense.
Additional information
PSD case number: 2404-0003
Notified by: Health and Safety Executive
Product description
Flat face shield made from gold-plated polycarbonate. Designed to provide increased protection against high-velocity particles (120 m/s) and infrared, molten metal splash and hot solids. The face shield is clipped into the 3M V5 visor holder and fitted to the 3M G3501 High Heat Industrial Safety Helmet.
Open the OPSS notice
Questions
Why has 3M Face Shield, Polycarbonate, Gold-Plated, 5XG-IR5 been recalled?
3M Face Shield, Polycarbonate, Gold-Plated, 5XG-IR5 could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
