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Product recallOPSS

3M Peltor X4A Noise Cancelling Headphones recalled over a risk of eye or hearing damage

Eye or hearing damage

Product Recall for 3M Peltor 4XA Noise Cancelling Headphones presenting a risk of damage to hearing.

  • 3M Peltor X4A Noise Cancelling Headphones: photo 1 of 2 from the OPSS notice of 11 Sep 2024
    Product image from the OPSS safety notice
  • 3M Peltor X4A Noise Cancelling Headphones: photo 2 of 2 from the OPSS notice of 11 Sep 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • 3M Peltor X4A Noise Cancelling Headphones

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 2020.03/2022.09
    ModelOn the rating label, base, back or box.
    • Peltor 4XA
    • 8535050
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 2738136

What to do now

3M Peltor X4A Noise Cancelling Headphones has been flagged because its output exceeds safe limits.

  1. Put it away and do not let children use it.
  2. Follow the corrective action in the notice: a refund, repair or replacement from 3M.
  3. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2409-0022). Quoted as issued.

Summary

Product Recall for 3M Peltor 4XA Noise Cancelling Headphones presenting a risk of damage to hearing.

The risk

The product presents a risk of damage to hearing because the fluorescent green plastic may develop cracks, which could potentially lead to compromising hearing protection.

The product does not meet the requirements of Regulation 2016/425 or the Personal Protective Equipment (Enforcement) Regulations 2018.

Action taken

Recall from the product end from users. (See details below)

Advice to consumers

The product has been recalled from end users. For further information, access the Decathlon recall page at the following link: https://www.decathlon.co.uk/c/lp/product-recall

Additional information

PSD case number: 2409-0022

Notified by: Local Authority Trading Standards

Product description

Black/green over-ear noise cancelling headphones.

Open the OPSS notice

Questions

Why has 3M Peltor X4A Noise Cancelling Headphones been recalled?

3M Peltor X4A Noise Cancelling Headphones has been flagged because its output exceeds safe limits. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.

How do I know if my product is affected?

Compare the batch code, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it away and do not let children use it. Follow the corrective action in the notice: a refund, repair or replacement from 3M.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was 3M Peltor X4A Noise Cancelling Headphones sold?

The notice names Decathlon. Products bought elsewhere are covered too if they match the details listed.

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