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Product safety reportOPSS

Falcon2 Magical Colorful Engraving Machine safety warning over a risk of eye or hearing damage

Eye or hearing damageSerious risk

Product Safety Report for Falcon2 Magical Colorful Engraving Machine presenting a serious risk of damage to sight.

  • Falcon2 Magical Colorful Engraving Machine: photo 1 of 2 from the OPSS notice of 9 Aug 2024
    Product image from the OPSS safety notice
  • Falcon2 Magical Colorful Engraving Machine: photo 2 of 2 from the OPSS notice of 9 Aug 2024

What to do now

The risk with Falcon2 Magical Colorful Engraving Machine is to the eyes or ears: it may be too powerful or too loud.

  1. Stop using it and take it off children.
  2. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  3. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2310-0021). Quoted as issued.

Summary

Product Safety Report for Falcon2 Magical Colorful Engraving Machine presenting a serious risk of damage to sight.

The risk

The product presents a serious risk of damage to sight as the emitted laser light, at 22 Watts Class 4, is excessively strong and is unsuitable for non-professional use. The product was marketed and advertised for consumer use.

The safety goggles provided with the product also do not provide the required level of protection to protect against damage to sight.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or Regulation 2016/425 on Personal Protective Equipment (PPE).

Action taken

The import has been rejected at the border

Advice to consumers

The import has been rejected at the border.

Additional information

PSD case number: 2310-0021

Notified by: Local Authority Trading Standards

Product description

Self-assembly class 4 laser engraving machine.

Open the OPSS notice

Questions

Why has Falcon2 Magical Colorful Engraving Machine been reported?

The risk with Falcon2 Magical Colorful Engraving Machine is to the eyes or ears: it may be too powerful or too loud. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it and take it off children. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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