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Product recallOPSS

3M™ PELTOR™ X4 Series Earmuffs recalled over a risk of eye or hearing damage

Eye or hearing damageSerious risk

Product Recall for 3M™ PELTOR™ X4 Series Earmuffs presenting a serious risk of damage to hearing.

  • 3M™ PELTOR™ X4 Series Earmuffs: photo from the OPSS notice of 23 Jul 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • 3M™ PELTOR™ X4 Series Earmuffs (2)

    ModelOn the rating label, base, back or box.
    • Colour Material description Material ID

What to do now

3M™ PELTOR™ X4 Series Earmuffs could damage eyesight or hearing.

  1. Put it away and do not let children use it.
  2. Contact 3M™ or the shop you bought it from to arrange the remedy set out in the notice.
  3. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2404-0090). Quoted as issued.

Summary

Product Recall for 3M™ PELTOR™ X4 Series Earmuffs presenting a serious risk of damage to hearing.

The risk

3M has identified that X4 earmuffs manufactured between March 2020 through September 2022 may develop visible cracks on the exterior surface of the cups.

Therefore, the products do not comply with Regulation (EU) 2016/425 on Personal Protective Equipment, nor with the Essential health and safety requirements (3.5 Protection against the harmful effects of noise).

Affected models

Cup model

Colour

Material description

Material ID

X4A

GREEN

X4A US PELTOR OVER THE HD EARMUFFS 10/C

7000104073

X4A

Action taken

The product has been recalled from end users.

Advice to consumers

Recall of the product from end users.

3M has advised that the product, manufactured between March 2020 - September 2022, has been recalled.

3M has sent a notification to authorised distributors who in turn have been instructed to notify customers to whom they have sold the product. In addition, distributors have been asked to check any affected stock in their inventory and send it back to 3M.

For further details, please access the 3M recall notice here: https://www.3m.co.uk/3M/en_GB/worker-health-safety-uk/news-events/full-story/?storyid=1e1ec842-d359-40c0-b030-ed9b8d7c7e68

The design has been updated to ensure that the earmuffs comply with the regulations.

Additional information

PSD case number: 2404-0090

Notified by: Health and Safety Executive

Product description

Black and green over ear earmuffs

Open the OPSS notice

Questions

Why has 3M™ PELTOR™ X4 Series Earmuffs been recalled?

3M™ PELTOR™ X4 Series Earmuffs could damage eyesight or hearing. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it away and do not let children use it. Contact 3M™ or the shop you bought it from to arrange the remedy set out in the notice.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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