Product recallOPSS
Specialist Door Solutions Hospital Fire Doors recalled over a risk of eye or hearing damage
Product Recall for Specialist Door Solutions Hospital Fire Doors.
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Specialist Door Solutions Hospital Fire Doors
- ModelOn the rating label, base, back or box.
- FD30/FD30s
- FD60/FD60s Lamdoor
- Dfendoor
- Shieldoor
What to do now
Specialist Door Solutions Hospital Fire Doors could damage eyesight or hearing.
- Stop using it and take it off children.
- Contact Specialist Door Solutions Ltd or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2501-0043). Quoted as issued.
Summary
Product Recall for Specialist Door Solutions Hospital Fire Doors.
The risk
The manufacturer has identified that specific configurations of Vision Panels and / or Concealed Closers in certain door leaves may not be fully in accordance with the certified design or installation standards. This could mean that the inclusion of a vision panel or concealed closer results in a slight reduction in the fire door’s ability to contain fire and smoke, potentially compromising safety in the event of a fire. The issue may reduce the time for which the doors are certified for resisting fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The manufacturer has issued a recall for certain fire doors installed in hospitals due to concerns about the installation of specific vision panel configurations and certification queries affecting certain concealed closers. The remainder of the door set is unaffected.
Affected projects have been notified of the issue directly, including information on interim safety measures that should be undertaken while doorsets are modified or replaced.
Specialist Door Solutions’ recall team can be contacted on 01684 770 012 or SDShelp@leviathanconsulting.co.uk for project managers with questions or requiring urgent assistance.
Additional information
PSD notification: 2501-0043
Notified by: Local Authority Trading Standards
Product description
Fire doors installed in hospitals. Images of affected products are included in Annex A of the below PDF.
Open the OPSS notice
Questions
Why has Specialist Door Solutions Hospital Fire Doors been recalled?
Specialist Door Solutions Hospital Fire Doors could damage eyesight or hearing. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it and take it off children. Contact Specialist Door Solutions Ltd or the shop you bought it from to arrange the remedy set out in the notice.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.




