Product safety reportOPSS
Joyin Play & Pack On The Go Key Fob safety warning over a risk of eye or hearing damage
Product Safety Report for Joyin Play & Pack On The Go Key Fob and Cell Phone Toy presenting a serious risk of damage to hearing.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Joyin Play & Pack On The Go Key Fob and Cell Phone Toy sold on Amazon
- BarcodeThe long number printed under the barcode.
- 810029964272
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B071JR7GYP
What to do now
The risk with Joyin Play & Pack On The Go Key Fob and Cell Phone Toy sold on Amazon is to the eyes or ears: it may be too powerful or too loud.
- Put it away and do not let children use it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2503-0027). Quoted as issued.
Summary
Product Safety Report for Joyin Play & Pack On The Go Key Fob and Cell Phone Toy presenting a serious risk of damage to hearing.
The risk
The product presents a serious risk of damage to hearing as the sound level emitted from the phone is too loud. If the product is given to a child over the age of 1 to play with, and they place the smartphone to their ear whilst pressing the buttons to generate the audible sound, over time, the excess noise may cause damage to hearing.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2503-0027
Notified by: Local Authority Trading Standards
Product description
Pretend plastic smart phone and plastic key set with 2 plastic pretend payment style cards.
Open the OPSS notice
Questions
Why has Joyin Play & Pack On The Go Key Fob and Cell Phone Toy sold on Amazon been reported?
The risk with Joyin Play & Pack On The Go Key Fob and Cell Phone Toy sold on Amazon is to the eyes or ears: it may be too powerful or too loud. Laser products above the permitted class can damage the retina in a fraction of a second, and toys that are too loud can harm young children’s hearing.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it away and do not let children use it. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Joyin Play & Pack On The Go Key Fob and Cell Phone Toy sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
