Product recallOPSS
3M™ Peltor™ X-series P5 Over the Ear Earmuffs (helmet attached) recalled over inadequate protection
Product Recall for 3M™ Peltor™ X-series P5 Over the Ear Earmuffs (helmet attached) presenting a health risk.
What to do now
3M™ Peltor™ X-series P5 Over the Ear Earmuffs (helmet attached) may not give the protection it claims to.
- Replace it with equipment that meets the right standard before your next use.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Protective equipment is bought on trust: a helmet, mask, life jacket or high-visibility garment that does not perform gives a false sense of safety.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2308-0018). Quoted as issued.
Summary
Product Recall for 3M™ Peltor™ X-series P5 Over the Ear Earmuffs (helmet attached) presenting a health risk.
The risk
Recent testing found a decrease in earmuff headband force over time when the earmuffs are used in combination with certain helmets. This decrease in force could lead to the earmuffs offering less protection.
3M™ Peltor™ X-series P5 Over the Ear Earmuffs are not compatible with the following helmets:
Product
Helmet type
Batch Numbers
3M™ SecureFit™ Safety Helmet X5000
Vented, Reflective
X5001V-CE, X5002V-CE, X5003V-CE, X5004V-CE, X5005V-CE X5007V-CE, X5012V-CE, X5014V-CE
3M™ SecureFit™ Safety Helmet X5000
Vented
3X5001VE-CE, X5002VE-CE, X5003VE-CE, X5004VE-CE, X5005VE-CE X5007VE-CE, X5012VE-CE ,X5014VE-CE
3M™ SecureFit™ Safety Helmet X5500
Action taken
The product has been recalled from end users, and a product advisory notice with instructions has been sent to distributors.
Advice to consumers
Recall of the product from end users. Product advisory notice sent to distributors with instructions.
3M is updating the compatibility information related to 3M™ PELTOR™ P5E earmuffs and approved head protection products. Marking the product with appropriate warnings on the risks. The helmets that are not compatible have been removed from the approved carrier list.
Additional information
PSD case number: 2308-0018
Notified by: Health and Safety Executive
Product description
3M Peltor X-series P5 are over the head earmuffs which are attached to safety helmets
Open the OPSS notice
Questions
Why has 3M™ Peltor™ X-series P5 Over the Ear Earmuffs (helmet attached) been recalled?
3M™ Peltor™ X-series P5 Over the Ear Earmuffs (helmet attached) may not give the protection it claims to. Protective equipment is bought on trust: a helmet, mask, life jacket or high-visibility garment that does not perform gives a false sense of safety.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Replace it with equipment that meets the right standard before your next use. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
