Product recallOPSS
4-in-1 Handheld Cordless Vacuum recalled over missing safety information
Product Recall for 4-in-1 Handheld Cordless Vacuum.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
4-in-1 Handheld Cordless Vacuum
- BarcodeThe long number printed under the barcode.
- 50004300047679
- ModelOn the rating label, base, back or box.
- GHA-585
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 226383807216
What to do now
4-in-1 Handheld Cordless Vacuum does not carry the markings or details that let users and authorities check it is safe.
- Check the notice below for whether the product can still be used safely.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Missing warnings, instructions and manufacturer details make it harder to use a product safely and to trace it if something goes wrong.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2609-0144). Quoted as issued.
Summary
Product Recall for 4-in-1 Handheld Cordless Vacuum.
The risk
The product was supplied without the required manufacturer and importer identification details. The product did not include the manufacturer’s postal address, nor the UK importer’s name, registered trade name or trademark, or postal address. In addition, the CE marking displayed on the product was below the minimum prescribed size requirements.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users by the eBay seller.
Advice to consumers
The product has been recalled from end users by the eBay seller – Storm.Trading (JD Europe). Affected customers have been contacted directly by the supplier. If you own this product, stop using it and contact the eBay seller for a refund, repair or replacement.
Additional information
PSD notification number: 2609-0144
Notified by: Office for Product Safety and Standards
Product description
Cordless handheld/stick vacuum cleaner marketed as a “four in one” product. The product is supplied with a floor brush, crevice tool, brush tool, telescopic extension tube and washable HEPA filter.
Open the OPSS notice
Questions
Why has 4-in-1 Handheld Cordless Vacuum been recalled?
4-in-1 Handheld Cordless Vacuum does not carry the markings or details that let users and authorities check it is safe. Missing warnings, instructions and manufacturer details make it harder to use a product safely and to trace it if something goes wrong.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Check the notice below for whether the product can still be used safely. Follow the corrective action in the notice: a refund, repair or replacement from the business.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was 4-in-1 Handheld Cordless Vacuum sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
