Product safety reportOPSS
Bubble Cosmetics Sunscreen Pack safety warning over missing safety information
Product Safety Report for Bubble Cosmetics Sunscreen Pack.
Product image from the OPSS safety notice
What to do now
The problem with Bubble Cosmetics Sunscreen Pack is missing safety information, such as warnings, instructions or traceability details.
- Read the corrective action below before deciding what to do with it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Missing warnings, instructions and manufacturer details make it harder to use a product safely and to trace it if something goes wrong.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2607-0138). Quoted as issued.
Summary
Product Safety Report for Bubble Cosmetics Sunscreen Pack.
The risk
The product presents a risk due to inadequate labelling and traceability information. Multiple mandatory cosmetic labelling requirements have not been met, including omissions relating to sunscreen use instructions and product traceability. As a result, consumers may not have sufficient information to use the product appropriately, and effective regulatory traceability is impaired.
The product does not meet the requirements of Regulation (EC) 1223/2009 (‘the Cosmetics Regulation’).
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2607-0138
Notified by: Local Authority Trading Standards
Product description
Various sunscreen products in a yellow cardboard box.
Open the OPSS notice
Questions
Why has Bubble Cosmetics Sunscreen Pack been reported?
The problem with Bubble Cosmetics Sunscreen Pack is missing safety information, such as warnings, instructions or traceability details. Missing warnings, instructions and manufacturer details make it harder to use a product safely and to trace it if something goes wrong.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Read the corrective action below before deciding what to do with it. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
