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Product safety reportOPSS

6 safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for 6" Forest Master Cordless Electric Chainsaw, FM-CS6 presenting a serious risk of fire.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • 6

    BarcodeThe long number printed under the barcode.
    • 5060737443674
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • FM-CS6

What to do now

6 has been flagged because it could start a fire in the home.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2409-0144). Quoted as issued.

Summary

Product Safety Report for 6" Forest Master Cordless Electric Chainsaw, FM-CS6 presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as the transformer was of poor build quality and the primary and secondary windings were found to be touching. This potentially presents hazards of fire, explosions and/or electric shock.

The fuse on the plug did not contain ballast and was considered to be counterfeit. Whilst the user is using the product, a failure in the electrical system may occur, and the counterfeit fuse may fail to prevent fire and explosion causing the user to receive burns.

This product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 and the Plugs and Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border.

Advice to consumers

The import has been rejected at the border.

Additional information

PSD number: 2409-0144

Notified by: Local Authority Trading Standards

Product description

A cordless chainsaw with lithium battery pack and charging cable.

Open the OPSS notice

Questions

Why has 6 been reported?

6 has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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